Meet Your New Hardest-to-Please Customer: The AI Agent

Close-up of a gemologist's hands using a jeweler's loupe to inspect the clarity of a large, brilliant-cut diamond.

For years, you’ve meticulously crafted customer personas. You know “Marketing Mary” and “Founder Frank.” You understand their pain points, their goals, and the exact shade of blue that makes them click “buy.” You’ve optimized your website to be a welcoming, persuasive, and aesthetically pleasing experience for these human visitors. It’s time to add a new […]